It is the customers responsibility to ensure that all details including delivery address are completed correctly. Failure to enter the correct delivery details will be at the loss of the customer, and w are not obligated to re send your order at our own expense.
We will provide you with an estimated delivery date for all parcels and while we make every effort to deliver by this time, all dates specified are an estimate only. We are not able to guarantee exact delivery time. It is the responsibility of the customer to notify Josie Baker Designer Bed Linen if an order does not arrive. If this happens we will lodge a delivery enquiry with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not despatch a replacement item until an enquiry has taken place. Replacement items will be despatched at our companies own discretion. Without limting the operation of any other Terms And Conditions herein, you agree that late delivery does not constitute a failure in our agreement, and does not entitle you to cancel your order.
Without limiting the operation of any other Terms and Conditions herein, we wil not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
REFUND POLICY
If you receive a product that is damaged or lacking in the quality that you expected we will offer a replacement item. We do not offer a refund to customers without first endeavouring to replace the item. If a customer, upon replacement, is still unsatisfied with the quality of the product a refund may be offered at our companies discretion. The customer is responsible for mailing the unsatisfactory item to our companies P.O Box, and the customer is required to pay for the shipping costs involved in returning the unsatisfactory item.
If a customer wishes to change their mind in regard to a product or the customer is not happy with the look or feel of the product, our company is not obligated to refund the customer, however we will exchange this product, and it is the customers responsibility to mail the item back to our companies P.O Box in its original undamaged condition. It is also the customers responsibility to pay for the shipping costs to return the item to our company and to pay for the shipping costs to have a replacement product sent.
PRIVACY POLICY
Josie Baker Designer Bed Linen is committed to protecting your privacy.
We use the information given to enable your account and to enhance your online experience. We will not sell its database of customers details or details about our customers to a third party. All information collection on this website is strictly confidential and will not be sold, reused, rented, disclosed or loaned. We will not disclose customer information unless directed by a court of law.
Customer information will only be released to comply with law, enforce company terms and conditions, to protect the rights, property or safety of our company, users or others.
When placing an order through Josie Baker Designer Bed Linen website, we need to know your name, phone number, address, email address and credit card details. Your customer information will be protected by the secure server software.
Your credit card details are processed securely by Direct One Payment Gateway and ANZ. Payment by credit card is the fastestway to receive yourorder as thee is no clearance delay. Josie Baker Designer Bed Linen does not store any credit card information on our servers.
By using our company website, you consent to the collection and use of this information by Josie Baker Designer Bed Linen. If we decide to change our privacy policy we will post these changes on this page.
We will provide you with an estimated delivery date for all parcels and while we make every effort to deliver by this time, all dates specified are an estimate only. We are not able to guarantee exact delivery time. It is the responsibility of the customer to notify Josie Baker Designer Bed Linen if an order does not arrive. If this happens we will lodge a delivery enquiry with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not despatch a replacement item until an enquiry has taken place. Replacement items will be despatched at our companies own discretion. Without limting the operation of any other Terms And Conditions herein, you agree that late delivery does not constitute a failure in our agreement, and does not entitle you to cancel your order.
Without limiting the operation of any other Terms and Conditions herein, we wil not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
REFUND POLICY
If you receive a product that is damaged or lacking in the quality that you expected we will offer a replacement item. We do not offer a refund to customers without first endeavouring to replace the item. If a customer, upon replacement, is still unsatisfied with the quality of the product a refund may be offered at our companies discretion. The customer is responsible for mailing the unsatisfactory item to our companies P.O Box, and the customer is required to pay for the shipping costs involved in returning the unsatisfactory item.
If a customer wishes to change their mind in regard to a product or the customer is not happy with the look or feel of the product, our company is not obligated to refund the customer, however we will exchange this product, and it is the customers responsibility to mail the item back to our companies P.O Box in its original undamaged condition. It is also the customers responsibility to pay for the shipping costs to return the item to our company and to pay for the shipping costs to have a replacement product sent.
PRIVACY POLICY
Josie Baker Designer Bed Linen is committed to protecting your privacy.
We use the information given to enable your account and to enhance your online experience. We will not sell its database of customers details or details about our customers to a third party. All information collection on this website is strictly confidential and will not be sold, reused, rented, disclosed or loaned. We will not disclose customer information unless directed by a court of law.
Customer information will only be released to comply with law, enforce company terms and conditions, to protect the rights, property or safety of our company, users or others.
When placing an order through Josie Baker Designer Bed Linen website, we need to know your name, phone number, address, email address and credit card details. Your customer information will be protected by the secure server software.
Your credit card details are processed securely by Direct One Payment Gateway and ANZ. Payment by credit card is the fastestway to receive yourorder as thee is no clearance delay. Josie Baker Designer Bed Linen does not store any credit card information on our servers.
By using our company website, you consent to the collection and use of this information by Josie Baker Designer Bed Linen. If we decide to change our privacy policy we will post these changes on this page.
